Frequently Asked Questions

Standard US shipping is $15, and orders of $200 or more ship free within the US. Express (2 business days) is available at checkout. Canada rates are shown at checkout.

Standard US shipping takes about 3 to 5 business days once your order ships. Transit times are estimates.

Sign in to your account with the email you ordered with and open the order to see its status and tracking.

Unworn, unwashed items can be returned within 30 days of delivery for an exchange or store credit (an Agan Traders gift card). Refunds are not offered at this time. See our return policy for details.

Sign in to your account, open the order and choose Request return. We will email the next steps.

Refunds are not offered at this time. Eligible returns are exchanged or credited to an Agan Traders gift card, which never expires.

Many of our styles come in sizes up to 3X. Each product page has its own size chart, so compare it with a piece you already own that fits well. If you are between sizes, size up in fitted styles.

Yes. Many styles come in sizes up to 3X, and our plus-size collections only show styles available in 2X or 3X.

Hand wash in cold water and line dry to keep the hand-dyed colors rich. Iron inside out on low if needed.

Our pieces are made in Nepal and India, and much of the embroidery is done by hand. Agan Traders is a family-owned business, selling since 2002.

Many pieces are hand-dyed, so each one varies a little in shade. That is part of what makes them one of a kind.

Yes. Agan Traders e-gift cards are delivered by email, never expire and can be used on anything in the store.