Registering for this site allows you to access your order status and history. Just fill in the fields below, and we’ll get a new account set up for you in no time. We will only ask you for information necessary to make the purchase process faster and easier.Create an Account
Agan Traders is committed to customer satisfaction. If you are not satisfied with your purchase for any reason, please return it back to us within 14 days of the purchase date in the original condition.
What is your return policy?
All returns must be made within 14 days of the purchase date in their original condition – unwashed, unworn and with the proper tags attached. We do not accept returns on the washed and used items. Refund would be issued to the original form of payment deducting the original shipping charges on free shipping items. Shipping charges are non refundable. Returns made after 14 days of the order shipment date will be refunded via an emailed e-merchandise credit. Made to order items cannot be canceled, exchanged or returned.
Where should I mail return packages?
Address your package to:
4262 Entre Ct Unit I
Chantilly, VA 20151
Please include the packing slip or order id no for the refund. Refund can be delayed significantly if you do not include this information. Refunds are processed within 5-7 business days.
How do I exchange?
I lost my packing slip - what do I do?
Please provide either the order number or the name of the purchaser and shipping address so that we can locate the original order.